Legal notice
Website Ownership
This website ("Website") is owned and operated by Coastalwillow ("Coastalwillow", "we", "us", or "our").
By accessing, browsing, or using this Website, you agree to be bound by all applicable terms, policies, notices, and conditions published on this Website.
If you do not agree with any part of these terms, you should discontinue use of the Website immediately.
Intellectual Property Rights
Unless otherwise stated, all content on this Website, including but not limited to:
- Product designs
- Product photographs
- Images
- Logos
- Branding
- Graphics
- Text
- Product descriptions
- Website design and layout
is the intellectual property of Coastalwillow and is protected by applicable copyright, trademark, and intellectual property laws.
No content from this Website may be copied, reproduced, republished, uploaded, transmitted, distributed, modified, sold, or otherwise exploited without our prior written permission.
Product Information & Availability
We make reasonable efforts to ensure that all information displayed on this Website is accurate and up to date.
However, we do not warrant or guarantee that:
- Product descriptions are free from errors.
- Pricing is free from errors.
- Product images perfectly represent the final product.
- Information on this Website is complete, current, or error-free at all times.
- Products will always be available.
We reserve the right to:
- Correct any errors, inaccuracies, or omissions.
- Modify product information without notice.
- Change pricing without notice.
- Refuse or cancel orders where pricing or product information has been published incorrectly.
Personalised Products
Customers are solely responsible for ensuring that all personalisation details submitted with an order are accurate.
Coastalwillow accepts no responsibility for:
- Spelling mistakes.
- Typographical errors.
- Incorrect names, dates, messages, or other personalisation details supplied by the customer.
- Errors that arise from customer-submitted information.
Once production or engraving has commenced, personalised orders cannot be cancelled, amended, returned, or refunded except where required by law.
Website Use
You agree not to:
- Use this Website for any unlawful purpose.
- Attempt to gain unauthorised access to any part of the Website.
- Interfere with the operation or security of the Website.
- Introduce viruses, malware, or malicious code.
- Copy, scrape, or extract data from the Website without permission.
We reserve the right to restrict or terminate access to users who violate these terms.
Disclaimer of Warranties
This Website and all content, products, and services are provided on an "as is" and "as available" basis.
To the fullest extent permitted by law, Coastalwillow disclaims all warranties, whether express or implied, including but not limited to:
- Merchant-ability.
- Fitness for a particular purpose.
- Accuracy of information.
- Continuous availability of the Website.
- Freedom from errors, interruptions, viruses, or other harmful components.
Limitation of Liability
To the fullest extent permitted by applicable law, Coastalwillow, its owners, employees, affiliates, suppliers, and service providers shall not be liable for any:
- Indirect damages.
- Incidental damages.
- Consequential damages.
- Special damages.
- Loss of profits.
- Loss of business.
- Loss of data.
- Loss of revenue.
- Loss of opportunity.
arising from or related to:
- Use of this Website.
- Inability to use this Website.
- Products purchased through this Website.
- Delays in delivery.
- Third-party services or couriers.
- Technical issues or interruptions.
Our total liability for any claim relating to a product or order shall not exceed the amount paid for that product or order.
Nothing in this Legal Notice excludes or limits liability that cannot be excluded or limited under applicable consumer protection laws.
Third-Party Services & Links
This Website may contain links to third-party websites, platforms, applications, or services.
We have no control over and accept no responsibility for:
- The content of third-party websites.
- Their availability.
- Their security practices.
- Their privacy policies.
- Any products or services offered by third parties.
Access to third-party websites is entirely at your own risk.
Force Majeure
Coastalwillow shall not be liable for any failure or delay in performing its obligations where such failure or delay results from events beyond our reasonable control, including but not limited to:
- Natural disasters.
- Severe weather.
- Fire.
- Flood.
- Pandemic or epidemic events.
- Industrial disputes.
- Transport disruptions.
- Government actions.
- Power outages.
- Internet or telecommunications failures.
Privacy & Data Protection
Personal information submitted through this Website is handled in accordance with our Privacy Policy and applicable data protection laws, including the UK GDPR and EU GDPR where applicable.
Sever-ability
If any provision of this Legal Notice is found to be unlawful, invalid, or unenforceable, that provision shall be deemed severed and shall not affect the validity or enforce-ability of the remaining provisions.
Governing Law
This Legal Notice shall be governed by and interpreted in accordance with the laws applicable to the jurisdiction in which Coastalwillow operates, without prejudice to any mandatory consumer rights available under applicable law.
Changes to This Notice
We reserve the right to amend, update, or replace this Legal Notice at any time without prior notice. Continued use of the Website following any changes constitutes acceptance of those changes.
Contact Information
For any legal enquiries relating to this Website, please contact: